Refund policy
At FITINIX, all sales are final due to the instant delivery nature of digital products. However, we will always support you if issues arise.
✅ Refunds may be issued if:
-
The product was not delivered.
-
The file is corrupted/unusable and a replacement cannot be provided.
-
You were charged in error (e.g., duplicate payment).
🚫 Non-refundable situations:
-
Successful downloads/access.
-
Products already opened/used.
-
Discounted or “final sale” items clearly marked as non-refundable.
📝 Refund Process:
-
Contact us with your order number and issue details.
-
Our team will review your request.
-
If approved, refunds will be issued to your original payment method (5–7 business days).
📌 Notes:
-
Returns are not required or possible for digital goods.
-
Excessive/fraudulent requests may be denied.
💬 Need Help?
Contact us anytime via our page.
For further questions or assistance, please contact us: support@fitinix.com